Mercedes-Benz.io GmbH

Technical Internship/Working Student: eCommerce Hero in Service & Support (f/m/x

Online seit
08.11.2018 - 14:48
Job-ID
S-2018-11-08-217924
Jobtyp
Studentenjobs

Job-Beschreibung

 Hey!

We are Mercedes-Benz.io. Our goal is to make Daimler the digital champion of the Automotive Industry. We are working with an end to end responsibility on e-commerce solutions and digital marketing activities like the Mercedes-Benz websites. We want to create experiences that people love and we are proud of. For our office in Stuttgart, we are looking for an Intern (f/m/x) to help us in Service & Support Management provide the best-in-class solution support and reliability.

 In this role you will

  • look after the digital product solutions and their enhancements
  • work together with our development teams
  • develop methods how to improve the knowledge transfer from product teams to Service & Support
  • work selforganized on support and incident processes as independent and direct as possible
  • improve and enhance documentation

 Ideally, you possess the following skills

  • successful student ideally in computer science or a related field
  • you have a feeling for how to analyze an incident or bug
  • experience in Jira and Confluence
  • basic knowldedge in understanding code logic
  • some experience in understanding stack traces and working thru JavaScript console messages or other
  • ideally programming skills in Java

 There will be big smiles if you

  • have a mindset to delivering best support experience for our customers
  • are interested in gaining insights from Service & Support Management – not just on a technical basis
  • eager to improve the quality and performance of solution support

This is a full-time position, based in our office in Stuttgart. We have a fantastic team with people from all over the world. We encourage frequent collaboration and pairing across disciplines. English is the main working language.

We believe that diverse experiences and a broad collective perspective lead to a better company culture and better products. We actively encourage people from underrepresented groups to consider becoming a part of our team. We don’t want, and won’t tolerate, harassment, bullying, or discrimination at work.

Firmen- und Kontaktdaten

Firmenname
Mercedes-Benz.io GmbH
Ansprechpartner
Herr Florian Bieberstein
Einsatzort
70174 Stuttgart
Deutschland
Telefon
+49 162 4105619
E-Mail

Art der Beschäftigung

Werkstudent(in)

Weitere Informationen

Zeitraum der Beschäftigung
unbefristet, ab Donnerstag, 8. November 2018